Stepping out of the shadows can be a life-changing experience. For Sophie Andrews, a telephone helpline brought her back from the brink of suicide and, some years later, came to define her life purpose. Now, as CEO of The Silver Line, a groundbreaking helpline for older adults, Sophie and her team of empathic communicators are reversing the darkness of elder isolation and loneliness with the art of conversation, laughter and music. Listen in.

About the Speaker

Sophie Andrews is the Chief Executive of The Silver Line Helpline, a unique service providing round the clock support for lonely and isolated people in the UK. For over 25 years, Sophie has been employed in senior management positions within the private sector, the public sector and voluntary agencies. She is a published author, speaker and was awarded an OBE honor by the Queen of England for her work. Her TEDMED Talk about the power of listening has been viewed more than 1.5 million times.